Request for SuccessFactors SFTP access

The purpose of SuccessFactors SFTP access: This ensures the secure data tranfer using private and safe data stream. Here, SFTP stands for Secure File Transport Protocol. The main purpose to get the access of SFTP access is to transfer data securely, but it is also used to obtain the general access to the FTP server's file system. The usages of SFTP: 

1. In third party integration - outbound or inbound data transfer i.e. data flow towards SFTP from a system particularly Employee Central, Onboarding, Learning and WorkForce Analytics is outbound and data flow out of the SFTP to Employee Central, Onboarding, Learning and WorkForce Analytics is inbound.
2. Automating data import/export into the system via Schedular.
3. Receiving backup copy of instance refresh/clone.

SuccesFactors provide a Graphical SFTP client by GlobalScape, Inc which can be accessed by the below URLs or depending on one's hosting.

https://sftp10.successfactors.com/EFTClient/Account/Login.htm

https://sftp4.successfactors.com/EFTClient/Account/Login.htm

https://prodftp2.successfactors.eu/EFTClient/Account/Login.htm

The customer can request the access of SFTP by raising an incident for it on SAP Support Launchpad with client's S-User ID for the instance of SuccessFactors system.

The link for SAP Support Launchpad is:

https://launchpad.support.sap.com

Authorized cient adminitrator need to create an incident on SAP Support Launchpad with Medium priority with the following information:

1. Preview/test instance Company ID
2. Production instance Company ID
3. Customer # (installation)
4. Platform: Bzx/ LMS/ ONB/ WFA

Consequences

• Time to get the access of SFTP may take 1-3 days.
• Authorized recipient via email from SFTP Provisoning Support Team will receive a separate mail subjected to SFTP Account for "XXXXX, Inc for:

1. SFTP Username
2. SFTP Password
3. SFTP URL

Points to be noted:

• Customers will get only one production and one test insatnce of SFTP irrespective of the number of instance they have.
• Customer can request third SFTP insatnce, however but with valid justification. The access to the third instance granted on the approval from SAP Platform Team.